- Fletcher's Service Center
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Fletcher's Service Center
301-924-4500
18001 Georgia Ave
Olney, MD 20832 39.151214 -77.0663262
http://fletchersservice.mechanicnet.com/
301-924-4500
18001 Georgia Ave
Olney, MD 20832 39.151214 -77.0663262
http://fletchersservice.mechanicnet.com/
4.88/5.00 average rating
237 reviews
237 reviews
[ Write a Review ]
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| ODOMETER ON REPAIR ORDER SAYS 16152; IT IS ACTUALLY 46152. THE REPAIR ORDER SAYS "THIRD BRAKE LIGHT OUT" BUT NO ONE ASKED ME TO REPLACE IT. |
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| I have always received excellent service in all my auto repairs and service. But this most recent April 2024 Something was missed. I brought my vehicle in for an oil change. I thought that this also included checking fluid levels, battery and window wipers. After I got home I noticed my window wipers needed replacement and the negative post on my battery needed cleaning. I took care it. I will continue to use your auto services. |
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| Customer communication could be improved. The way issues were relayed seem a bit confrontationall. Could be more diplomatic. |
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| Front desk service has deteriorated since Ted has gone. But the rest of the services were terrific. I was given a ride home, called with an estimate, kept informed about time needed, given a ride back to retrieve my car. Brakes are no longer noisy and work very well. However, I was not told that my brakes would need replacing when the car was serviced less than 1,000 miles previously. |
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| I was worried about my car air conditioner. It's running fine now. I was grateful you were willing to look at it. Dee |
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| I was notified that your service department couldn't fix my problem and recommended. I take it back to the dealership for repair. In addition, my car was running worse after I picked it up. This is the 2nd time I have taken my car in only to be told to take it to the dealership. I assume Fletcher's is only good for oil changes. |
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| gentleman was very polite. but I didn't get the idea he wanted to do the work. I went to a dealer. Got a courtesy ride home and back. The work done was well over twice the cost suggested at Fletcher's. and there is more to do. |
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| I came in for an evap leak you replaced a part I told you was already replaced. I still have small evap leak and a larger large leak. You said you didn't fix the problem but you still charged me $400 for a $30 part. A lot of labor and no result. I did get my tire pressure sensors replaced as well and they work good. |
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| Great service and around the corner. A lot better than driving to the dealer where my wife purchased the car in Frederick, Md. Should see you again in 3-6 months what ever the recommendation is. Henry Gaidis, Olney, Maryland |
